Returns

We replace broken tiles in shipment, not installation.

All murals and tiles are custom-made for our clients and so we do not offer refunds.

All sales are final. Please see printing disclaimer below.

Printing Disclaimer

We have represented the colors and character of the products on this website as accurately as possible, however due to the inherent nature of the photographic and printing process, there may be some variations in the colors and textures of the actual product from what appears on the website.

Also, the same image will not look the same on different substrates, and, most importantly, we all are looking at the same image on different monitors so the image will appear differently to all of us. Some may see a little more pink and I might see more yellow. At the time of completion of payment client acknowledges the printing disclaimer and return policies as stated above.

Duration – Outdoor Images on tiles last for a minimum of 30 years

Damage – Unless the porcelain tile is broken, no dust or scratches will damage the image.

Fade Proof – Images are melted into glass and they are permanently in tacked.

UV Radiation – The pigment is made from minerals therefore they are not affected by any radiation.

Oxidation – The porcelain tile is like glass and therefore impervious to any acids.

Once the mural is finished and fired there is no difference in durability between any non-imaged porcelain tiles and tiles you would have bought at the tile store.

Please reseal grout every year so that water will not  get behind the tiles

Please note: Only buy kiln fired tiles for outdoors. 

Even if you don’t buy it from me, ask questions.

Anyone that offers sublimation or UV resistant tiles for outdoors is selling you a product that will absolutely not hold up outdoors over time even in protected ares. The heat will migrate the inks even in 100 degree temps. It may take longer to fade but it WILL fade.